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FAQ/TERMS AND CONDITIONS

Payment and Shipping

 

Cheeky Monkeys Books and Crystals offers a standard flat rate shipping fee of $8.95 for under 1kg total weight and $15.35 for 1kg and over total weight of products at checkout Australia wide. All orders are dispatched within 2-3 business days of payment and are sent through Australia Post for all Australian addresses. Free shipping is available ONLY for Australian addresses when spending over $50. International shipping is a flat fee of $21 and uses standard shipping through Australia Post and their partners.

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Returns & Refunds

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Due to the nature of our business and products we sell, items that are of a personal nature such as jewellery (rings, pendants, bracelets, necklaces etc), are not eligible for a refund unless they arrive in a damaged condition or they are different to/not the specified article you have purchased from our store. Damaged goods received must be notified to us within 24 hours of receiving goods to arrange a refund or an exchange. We will arrange shipping at no cost to you.

 

We do not refund due to change of mind, however we are always happy to communicate with you regarding your purchase and understand that the best way to resolve anything is through communication, your happiness is our business.

If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement.

If anything is unclear or you have more questions feel free to contact one of our Cheeky Monkeys!

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Bath and Shower Body Products

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All Royal Essence products ensure that their product ingredients are naturally sourced, non-toxic & safe to use. Royal Essence make sure that you get products of the highest quality with all nasties excluded. 

Royal Essence understand individuals may have sensitivities or allergies to certain ingredients. If you have a known allergy, we always recommend reviewing the ingredients list for each product available on the Royal Essence website (www.royalessence.com.au) before using the products on our site

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Royal Essence suggests that their bath bombs should be safe to use whilst pregnant and breastfeeding, Royal Essence bath bombs contains the following ingredients:

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  • Sodium Bicarbonate 

  • Citric Acid

  • Grapeseed Oil

  • Fragrance Oil

  • Witch Hazel

  • Polysorbate 80

  • Sodium Lauryl Sulfoacetate

  • Cream of Tartar

  • Skin Safe Pigments

 

In the event you are unsure, we recommend passing these ingredients on to your dermatologist or doctor to see if you have an allergy to any of our product ingredients or if they are suitable for you before use.

 

Allergies and Sensitivities

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At Royal Essence, they ensure that all their ingredients are naturally sourced, non-toxic & safe to use. They make sure that you get products of the highest quality with all nasties excluded. 

We understand individuals may have sensitivities or allergies to certain ingredients. If you have a known allergy, we always recommend reviewing the ingredients list for each product available on the Royal Essence website before using the products. In the event you are unsure, we recommend passing these ingredients on to your dermatologist or doctor to see if you have an allergy to any of our product ingredients.

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Important Information/Disclaimer

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Crystals and Gemstones are wonderous gifts created over time by the earth. They serve as reminder of the magical and mysterious world around us. While using crystals is an important part of a lot of our lives, it's important to remember that they should not replace  or be used instead of appropriate medical advice by a qualified medical practitioner, they are a great adjunct that can be used with many recognised treatment systems by a qualified medical practitioner. The information we provide is a guideline to what the energies of each crystal may positively impact, please remember as each and every individual is different from the next, so to are the benefits that you may receive from these wonderous gifts of nature.  Crystal Healing is not an independent therapy, but one that is part of a holistic healing approach. By using this site and associated materials, you acknowledge and agree that you personally assume responsibility for your use or misuse of this information.

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LAYBUY

 

 Lets you receive your purchase now and spread the total cost over 6 automatic weekly payments, interest free. Purchase limits are determined via credit check. This payment option is only available for Australian residents. Want more info? 

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